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In light of the Covid-19 outbreak we are currently experiencing in the UK, we are looking to recruit volunteers across the country to help us. The incredible support our valued network of over 4,000 inspiring volunteers bring across our services has never been more important. If you feel you can make a positive difference and help your community, at this time and into the future, we’d love to hear from you.

There are a variety of volunteering roles currently available here at MHA, so whatever time you’re able to give, we hope there will be a role suitable to suit you. These roles are flexible, and will be allocated dependent upon the needs of our services in your local area. Details of all roles can be found below, and full role descriptions are available to download.

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Looking For paid roles? Go to our careers pages >

Roles available in our care homes

Administrative support  

Answering telephone calls, taking messages, assisting in reception, photocopying, filing, dealing with post and parcels, greeting visitors.  In any care home there is a large amount of administration and at this time our homes need support to ensure that office functions are running smoothly.  Any experience is helpful but not essential but being able to demonstrate good customer service and being cheerful and enthusiastic is very important. Full role description >

Catering and Service  

Basic food preparation, serving refreshments, delivering meals, stocking up communal areas.  This role supports homes to continue to supply health and nutritious meals and ensure that all residents are catered for even if this is in their own rooms – Full role description >

Cleaning 

Dusting/polishing, hoovering communal areas, bed making.  Our homes are dedicated to keeping extremely high standards of cleanliness- never has this been more important.  Full role description >

Handyperson 

Assisting with low level maintenance, painting, changing lightbulbs, pull cord checks, water temperature checks, maintaining window restrictors, sweeping paths, gardening.  This role would be a great fit for someone with some basic DIY skills who enjoys a variety of tasks.  Protective clothing and tools provided - Full role description >

Laundry 

Folding ironing, delivering clean clothes to residents, trolley collection.  The laundry sections of care homes are busier than ever and this is a real pressure point.  You can help to endure that laundry is completed in a timely manner and resident’s clean clothes are returned to them efficiently. Full role description >

Remote befrienders  

Talking to residents on the telephone, writing letters and postcards.  It is really important that our residents still feel connected to the wider world through these difficult months.  A call or letter can really brighten up someone’s day and can make a real difference to wellbeing. Full role description >

Shopping 

Collecting items for residents or the kitchen, running a small shop, taking shopping trolleys around the home.  Residents still have their own personal shopping needs and volunteer support here can alleviate pressure on staff.  Some homes run internal shops which can be mobile.  The personal interaction can sometimes be as important as the products! Full role description >

Roles available in our Live at Home communities

Driving 

Collecting shopping or other items, other driving as required by the scheme. More info >

Shopping 

Helping older people by ensuring they have the provisions they need. More info >

Telephone or remote befriending  

Help older people to stay in touch with people in this time of isolation.  This could have a huge impact on peoples wellbeing and mental health. More info >

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Frequently Asked Questions (FAQs)

Below is some additional information and FAQs about volunteering for MHA at this time.

Who are MHA and what do you do? 

We are a national charity that enables people to live later life well. Across our 90 specialist care homes, 70 retirement living sites and 62 community groups, we put people at the heart of everything we do and look after over 18,000 older people up and down the country.

Amid the Coronavirus outbreak, we are working tirelessly to protect and care for some of the most vulnerable to this illness and ensure we’re doing everything we can to support our residents, members, relatives, volunteers and colleagues.

Our values of respect, nurture and inspire have never been more important and we are proud of all our 7000+ colleagues and 4,000+ volunteers for their dedication and commitment for the people we care for. For more about MHA and our services, visit our About Us page >>

I want to volunteer, what will I be doing? 

Great news, we really appreciate your commitment. We have a variety of roles we are currently recruiting for across our services, listed above. Please click on the ‘more info’ for a full role description.

I’ve chosen a role(s), how do I apply? 

Once you’ve found a role(s) to suit you, simply complete the online form at the bottom of this page, outlining which volunteer role you’d like to apply for. If you’d like to sign up for more than one role, please just tick all the roles you would like to be considered for.

One of our services in your area will then be in touch about how you can support and coordinate times to suit you.

How much time will I be required to commit? 

All our roles are flexible, and will be allocated based on your availability, the need of services in your area and of course we are providing a safe environment for you at this time.

Upon being accepted as a volunteer, you may not be deployed immediately, but be called upon dependent on local need at any given time. We will always try and keep you allocated to the role you have applied for, and if we do ask you to do something else this is of course your choice.

How are you protecting your volunteers at this time? 

Our volunteers are extremely important to us and their health and wellbeing is top of our agenda. We advise that our volunteers who are 70 and over and/or have underlying health conditions follow government advice and isolate at home.

All volunteers coming in to MHA at this time will have all of the protective equipment they need for their roles and full instruction in infection control and good hygiene. In addition, all volunteers will have a named contact of someone to talk to if they are experiencing any difficulties. We recognise that the current situation can place an emotional burden on volunteers so we will ensure you are supported.

We will be honest and open about Covid-19 infections to allow volunteers to make informed choices about their volunteering roles and accept and support decisions volunteers make in their own best interests.

Will I need training? 

Full training and induction will be provided (unless you can’t drive!)

Will I receive expenses? 

All out of pocket expenses will be paid.

Do you have any paid roles?  

Yes, absolutely! We have a range of vacancies for employed roles. For more information on these roles and working for MHA, please go to our careers section >>

Apply to become a volunteer


 Administrative support
 Catering and service
 Chaplaincy
 Cleaning
 Driving
 Handyperson
 Laundry
 Telephone and remote befrienders
 Shopping
 Email
 Post
 SMS text
 Telephone

By completing this form, you give MHA permission to contact you in relation to your enquiry. Information entered on the form will not be used for any other purpose. For more information, please visit our Privacy Policy page.

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Work with us

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We’re looking for committed and compassionate people to help make a difference to the vulnerable older people we care for and support.

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